FAQs

Unfortunately, Fury does not provide any parking. Please allow for time to get parked and walk to the check-in location, on the boardwalk, behind Beaches Restaurant. Fury recommends that guests without adequate time to park and walk arrive by taxi or ride-share.

Beaches Marina & Vilano Road have very limited parking. There is no designated Fury parking area. Please do not park in areas designated for other businesses or marked as tow away zones.

Guests will check in at the Fury vessel, located at Vilano Beach – Beaches Marina, 250 Vilano Rd Saint Augustine, FL 32084 – The vessel is located on the pier, behind Beaches Restaurant.

All guests should complete their waivers in advance of arriving at the dock. QR code tickets can be downloaded from the reservation confirmation. QR codes must be presented at the vessel to check in.

Yes, it is still required prior to boarding. Guests will check in at the Fury vessel, located at Vilano Beach (Beaches Marina, 250 Vilano Rd Saint Augustine, FL 32084). The vessel is located on the pier, behind Beaches Restaurant.

For most tours guests will need/want photo ID, credit card used for purchase, sunscreen, weather protective clothing & cash for tipping the mates and/or purchasing photos.

Comfortable weather appropriate clothing.

Light snacks are included on select trips. Please see the individual trip menus. Please note all included food is subject to change without notice. Seasonal availability applies.

On any Fury trip in which food is provided guests are welcome to bring their own food. No glass containers. No coolers. No carry-on/self serve alcohol. Fury cannot accommodate special diets or food allergies.

There are limited vegetarian options. Guests are welcome to bring their own food. No glass containers. Fury cannot accommodate special diets or food allergies.

There are two marine toilets on board.

Guest and Office Line: Fury St. Augustine (844) 831-5397
Emails: reservations@furystaug.com

Occasionally, depending on the Holiday. Be sure to check out our Special Trips & Events to see if we are running any Holiday trips.

All cancellations must be made at least 24 hours prior to your trip’s scheduled departure time. To place a cancellation, please call 1-844-831-5397 or email info@furystaug.com and refer to the confirmation number at the top of your confirmation document. Failure to place a cancellation at least 24 hours in advance will result in your credit card being charged the full amount of the reserved. No refunds will be issued for reservations cancelled within 24 hours of departure, unless reservation refund protection was purchased. Please note that failure to show for the reserved trip without cancellation will result in no refund. If a trip is cancelled by Fury Water Adventures® for any reason, every effort will be made to reschedule the trip during your stay in St. Augustine. If you are unable to reschedule, you will have the option of receiving a voucher for a future trip or receiving a refund.

Fury has a 24 hour notice cancellation policy to receive a refund. Guests can purchase Reservation Refund Protection for a 10% fee to be eligible to cancel or transfer tickets up to 1 hour prior to their scheduled departure. All you have to do is email a request to info@furyaug.com no later than 1 hour in advance of your reservation time.

Reservation refund protection fees are 100% non-refundable in the event of any cancellation or reservation change.

Photos of your experience will be available for sale at the end of your trip. Photos are only available for a limited time and cannot be purchased at a later date.

No, we do not offer any Wifi on our vessels.

Fury tours will not depart in unsafe weather conditions. The Captain will assess the weather. Should the Captain determine that the conditions are unsafe to run the tour, the tour may be postponed or canceled. Every effort will be made to reschedule your tour during your stay. If you are unable to re-schedule your tour, you will have the option of receiving a voucher for a future trip. Every effort will be made to run tours as advertised. Should Fury have to amend or alter your tour due to extraneous circumstances, tickets remain non-refundable on tours taken.

Fury allows service animals only. A service animal is any dog that has been trained to perform tasks to benefit an individual. The work performed must be directly related to the individuals disability. According the ADA service animals for emotional support, therapy, comfort or companionship are not considered service animals.

The guest requiring the service animal must be in possession of the animal at all times. ​Due to the nature of Fury tours, guest and service animal may be required to remain on the boat for the entirety of the tour. This is to ensure the guest’s safety as well as that of the service animal, St. Augustine wildlife, other guests, captain and crew.

There are two viewing decks on the sailing catamaran. One is a sundeck and the other is a shaded lounge area.

Yes, but the space is limited in the shaded areas.